Browse our products, add items to your cart, and proceed to checkout. Fill in your shipping details and choose your preferred payment method to complete your order.
Orders can be modified or cancelled within 1 hour of placement. Please contact us immediately at Planetkids1133@gmail.com or call +91 9326287112.
We accept Credit/Debit Cards (Visa, Mastercard, RuPay), UPI, Net Banking, and Cash on Delivery (COD) for all orders.
Metro Cities: 2-3 business days
Other Cities: 4-7 business days
Remote Areas: 7-10 business days
Free shipping on prepaid orders above ₹999. For orders below ₹999, a shipping fee of ₹60 applies. COD is available on all orders.
Once your order is shipped, you'll receive tracking details via email and SMS. You can also track your order in your account dashboard or visit our Track Order page.
Currently, we only ship within India. International shipping is not available at this time.
We offer a 7-day return policy from the date of delivery. Products must be unused, in original packaging with all tags intact. Return requests can be initiated through your account dashboard.
Log in to your account, go to "My Orders," select the order you want to return, click "Return," and select the reason. Our team will arrange a pickup.
Once we receive and inspect your returned item, refunds are processed within 7-10 business days. The amount will be credited to your original payment method.
Yes, personalized products, items marked as "Non-Returnable," opened/used products, and products without original packaging cannot be returned.
Yes, all our products meet safety standards and are tested for child safety. We only source quality products from verified suppliers.
If you receive a damaged or defective product, please contact us immediately at Planetkids1133@gmail.com or +91 9326287112 with photos. We'll arrange a replacement or refund.
Yes, each product listing includes recommended age ranges. You can also browse by age category to find suitable products for your child.
While you can browse without an account, creating one makes checkout faster and allows you to track orders, manage your wishlist, and save addresses.
Yes, we use industry-standard encryption to protect your data. We never share your personal information with third parties without consent.
Click "Forgot Password" on the login page, enter your registered email, and you'll receive a password reset link.
Yes, we provide special rates for bulk orders for schools, playschools, and events. Please visit our Bulk Order page or contact us for a custom quote.
Bulk orders typically start from 50 pieces or more. Contact us for specific requirements and pricing at Planetkids1133@gmail.com or +91 9326287112.
We're here to help! Feel free to reach out to us.
📞 Phone
+91 9326287112🕐 Support Hours
Mon-Sat: 9:00 AM - 8:00 PM
Sunday: 10:00 AM - 6:00 PM